New quote
Choose the waste streams, bins and frequency you need, then send the estimate for review.
Build an estimateContact Recyclr
Tell us what you need help with.
For a new service, the online estimate is usually quickest. Existing customers can use the portal or contact their account manager directly.
Existing customer
Use the customer portal for service requests and account information, or contact your named account manager.
Open customer portalGeneral enquiry
Complaints
If something has gone wrong, tell us what happened.
Email info@recyclrgroup.co.uk with “Complaint” in the subject, or call 07365 997093. Include your name, business or account name, the service address, what happened and what you would like us to do.
We will acknowledge the complaint, tell you who is handling it and keep you updated while we review the account history and any collection-partner information. If you need a reasonable communication adjustment, tell us when you contact us.
Privacy complaints can also be raised with the Information Commissioner’s Office. See our privacy notice for details.
Company address
Recyclr Group Ltd, 18 Avon Walk, Basingstoke, Hampshire, RG21 4DJ, England.
This is our registered office and postal address; collection services are arranged for the confirmed service address on your account.